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WWF017 Evacuation Updates & information

Evacuation Order remains in effect - May 13 @ 4:16pm

Residents are to remain away from the Evacuation Area.


This page contains:

- Important phone numbers & links
- Woodlands County Rolling Updates
- WWF017 Maps
- Approved Food Voucher Restaurants


IMPORTANT PHONE NUMBERS & LINKS

Woodlands County:
Evacuation Hotline: 825-401-8409
Facebook Page: https://www.facebook.com/woodlandscounty

Alberta Wildfire:
Phoneline: 780-286-4332
Alberta Wildfire Status Updates: https://www.alberta.ca/wildfire-status

FortisAlberta:
Call 310-WIRE (7473)
FortisAlberta Guide to Returning Home 

Alberta Health Services (AHS):
211 Mental Health Hotline (24/7)
AHS Wildfire Resources for Albertans


For further updates, monitor official Woodlands County communications channels.


ROLLING UPDATES

2:41pm May 13 – Woodlands County Evacuation Update:

AREA SAFETY ASSESSMENT
Woodlands County staff are now contacting affected property owners directly to provide available information and copies of photos to help inform them of their property status. 

Staff will identify themselves and ask for your email to send you the information.

Again, with the wildfire now classified as being held, emergency management personnel are actively conducting Area Safety Assessments, including evaluating road conditions, and structure/property conditions. Designated teams are in the evacuation area and photographing properties within the evacuation zone.

At the same time, crews are developing a phased re-entry plan for affected residents. Re-entry, which will most likely occur over several days, will ONLY occur once the evacuation area is deemed safe.

Residents are reminded to remain away from the evacuation area at this time.



1:16pm May 13 - Woodlands County Evacuation Update:

AREA SAFETY ASSESSMENT
With the wildfire now classified as being held, emergency management personnel are actively conducting Area Safety Assessments, including evaluating 'danger trees', powerlines, road conditions, and structure conditions.
Designated teams entering the evacuation area will photograph impacted properties. Woodlands County will then contact affected property owners directly to provide available information and copies of photos to help inform them of their property status.


At the same time, crews are developing a phased re-entry plan for affected residents. Re-entry, which will most likely occur over several days, will ONLY occur once the evacuation area is deemed safe.
Residents are reminded to remain away from the evacuation area at this time.
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WWF017 UPDATES & INFORMATION WEBPAGE:
We've create a dedicated webpage on the Woodlands County website for all information and updates related to the WWF017 Evacuation. This webpage and our Facebook page will have the most up-to-date official news and information related to the Evacuation.
_______________________________
Issued by Woodlands County | For further updates, monitor official Woodlands County communications channels. 



11:59am May 13 - Woodlands County Evacuation Update

OFFICIAL EVACUATION UPDATE
Woodlands County | May 13, 2026 | 11:59am


Woodlands County continues to work closely with Alberta Wildfire and regional partners as we await an updated fire classification. Public safety remains the top priority.

Emergency management personnel are actively conducting Area Safety Assessments on danger trees, downed powerlines, roads conditions, and structure conditions. We’re also developing a phased re-entry plan for affected residents. Re-entry, which will most likely occur over several days, will ONLY occur when the evacuation area is deemed safe.

Residents are to remain away from the evacuation area.

Area Safety Assessment:
The first phase of Area Safety Assessment will involve designated teams entering the evacuation area to photograph impacted properties. Woodlands County will then contact affected property owners directly to provide available information and copies of photos to help inform them of their property status.

More details regarding the implementation of the Area Safety Assessment will be shared as they become available. The County is hopeful to provide specific property updates to impacted landowners sometime today.

Woodlands County thanks residents for their continued patience, understanding, and cooperation.

Issued by Woodlands County | For further updates, monitor official Woodlands County communications channels.


11:45am May 13 - Woodlands County Evacuation Update:
The County continues to wait for more information from Alberta Wildfire. We'll update here as soon we know more. 
Reminder!
The Evacuation Reception Centre closes at 12-noon today, May 13.
Residents can continue to pick up food and hotel vouchers at the Allan & Jean Millar Center front reception, 58 Sunset Blvd.
Stay tuned for more information.

10:17am May 13 - Woodlands County Evacuation Update:
The County must wait for more information from Alberta Wildfire before we can post an update. We're anticipating receiving that information later this morning. 
Thanks again for your patience. Please stay tuned to this post. We'll get information to you as soon as possible.

9:50am May 13 - Woodlands County Evacuation Update:
We plan to have an update with more for information at approximately 10:45am this morning. Please stay tuned to this post. 
We want to reassure all residents that the safety and well-being of both our community members and animals remain our top priority. We appreciate everyone’s patience, cooperation, and understanding as the situation is being addressed with care and attention.

9:37am May 13 - Woodlands County Evacuation Update:

Get your vouchers from the Evacuation Reception Centre before 12-noon today, May 13.

Woodlands County has authorized lunch, dinner, and hotel vouchers for today May 13, and breakfast vouchers for tomorrow May 14.

Evacuation Reception Centre location:
Allan & Jean Millar Centre, 58 Sunset Blvd, Whitecourt.
HOURS: 9:00 am to 12-noon, May 13.

For further updates, monitor official Woodlands County communications channels.


9:05pm May 12- Woodlands County Evacuation Update

Woodlands County continues to work in close coordination with Alberta Wildfire and regional partners in response to the active wildfire situated east of Whitecourt.

Alberta Wildfire plans to reassess the fire tomorrow morning, but at this time, it is still classified as out of control.
Please see Alberta Wildfire’s Update for more information on the fire status: https://www.alberta.ca/wildfire-status

Evacuee Support:
Approximately 150 families, 424 individuals, and 350 pets have registered through the evacuation centre to date. Woodlands County has authorized hotel accommodations and food vouchers for impacted property owners and evacuees requiring assistance. This support is available for the night of May 12 and includes breakfast coverage for the morning of May 13.

The Evacuation Reception Centre at the Allan & Jean Millar Centre will be open from 9:00 am to 12-noon, Wednesday, May 13.
Evacuees and impacted residents requiring support with accommodations or meals are encouraged to contact the Woodlands County Evacuee Hotline: 825-401-8409.

Join Alberta Wildfire and Fortis Alberta from 9:00 to 11:00 am on Wednesday, May 13 at the Allan & Jean Millar Center located at 58 Sunset Blvd, Whitecourt, AB. They’ll have an information station set up where residents can ask questions, learn about the wildfire situation and grab a few public maps as needed.

Re-Entry Planning:
Administration and emergency management personnel are actively engaged in re-entry planning for affected residents. While Woodlands County recognizes that residents are eager to return home, public safety remains the foremost priority. Re-entry is not anticipated at this time.

Property Impact:
At this time, Woodlands County is aware of a single residential structure loss. The affected property owner has been contacted directly. No additional information about this will be released publicly.

Animal Welfare:
Animal welfare checks have been conducted throughout the day and will continue into tomorrow, where conditions are safe and operationally feasible.

Public Safety Reminder:
Residents are reminded to stay out of the evacuation area. The use of side-by-sides and off-highway vehicles within the affected area is prohibited. Unauthorized access elevates wildfire risk and creates additional hazards for emergency responders and firefighting crews.

Acknowledgement:
Woodlands County extends its sincere thanks to residents, responders, volunteers, partner municipalities, and Alberta Wildfire for their continued cooperation and support throughout this response.

Issued by Woodlands County | For further updates, monitor official Woodlands County communications channels.


2:59pm May 12 ⚠️ Woodlands County Evacuation Update⚠️
Evacuation Reception Centre will close at 4:00 pm Tues May 12, and will reopen at 9:00am Wed May 13.

Evacuees can go to guest services at the Allan & Jean Millar Centre for vouchers until 10:00pm Tues May 12.

Please call the Woodlands County 24/7 Evacuation Hotline: 825-403-8409, for more information and resources.

Evacuation efforts continue to go smoothly, and we thank residents for their cooperation and patience during this process.
We understand this remains a difficult and stressful situation for residents. Thank you for your continued patience, cooperation, and support for all emergency personnel working in the area.
More updates to follow


12:56pm May 12 -⚠️Woodlands County Wildfire & Evacuation Update⚠️

We can confirm that one residence has been lost as a result of the wildfire. The owners have been contacted and are aware of the situation. Our thoughts are with the affected family during this difficult time.

Crews continue to make strong progress on suppression efforts, and structure protection remains a top priority. Firefighters and support crews are working tirelessly to protect homes and keep residents safe.

We understand this news is difficult for the community, but we want residents to know that significant progress has been made on containment, and crews remain fully engaged on the fire.

Thank you for your continued patience, cooperation, and support for emergency personnel.
More updates to follow.


10:36am May 12 - ⚠️ Woodlands County Wildfire & Evacuation Information⚠️

The smoke is currently lying low, and crews continue to make strong progress on suppression efforts. Volunteer Firefighters and Public Works crews from Woodlands County are actively supporting suppression operations alongside Alberta Wildfire.

Woodlands County understands residents are eager to return home, and we are working toward that as quickly and safely as possible. At this time, we do not anticipate residents returning today.

We do not have an update on power to peoples’ homes. We’re awaiting updates from Fortis Alberta, and will provide information as we know more.

Evacuees needing assistance with accommodations or meals, please report to the Evacuation Reception Centre at the Allan & Jean Millar Centre, 58 Sunset Blvd., or contact the Woodlands County 24/7 Evacuee Hotline: 825-401-8409.

🚫 Reminder: Please stay out of the evacuation area, including avoiding the use of side-by-sides and off-highway vehicles. Unauthorized access creates additional wildfire risk and puts residents and firefighting crews in danger.

Thank you for your continued patience and cooperation.
More updates to follow.



May 12 @ 9:30am - The reception center at Allan & Jean Millar Centre is now open (as of 9:00am).
Please contact Woodlands County 24/7Evacuee Hotline 825-401-8409 for more information, and hotel and food vouchers.



May 11 @ 10:35pm - The Evacuation Reception Centre is now closed (at 10:00pm) and will reopen at 9:00am Tuesday, May 12.

For hotel and food vouchers, please call the Woodlands County 24/7 Evacuee Contact Line 825-401-8409.



May 11 @ 5:31pm - Woodlands County has issued an evacuation order due to a wildfire. This alert is in effect for everyone south of Highway 43,from the West Ridge subdivision, east to and including Range Road 111 in Woodlands County.

There is a wildfire burning south of Highway 43, near Range Road 114.

Everyone in the affected area must evacuate immediately. Gather pets, important documentation, and medication. Register at the evacuation reception center at the Allan and Jean Millar Centre, at 58 Sunset Blvd. in Whitecourt.

Please contact Woodlands County at 825-401-8409 for further instructions and evacuation information after registering at the Evacuation Reception Centre: Allan & Jean Millar Centre, 58 Sunset Blvd, Whitecourt.

Further updates will be provided as additional information becomes available.

Stay tuned to the Woodlands County social media for more updates! https://www.facebook.com/woodlandscounty/

For more information about WWF017, please Alberta Wildfire at 780-286-4332.


To subscribe to Alberta Wildfire updates please visit the Alberta Wildfire Status: https://www.alberta.ca/wildfire-status




WWF017 MAPS

Woodlands County EVACUATION AREA MAP:


Alberta Wildfire BURN AREA MAP:

For more information on the wildfire classification and burn area, please contact Alberta Wildfire: 780-286-4332
Alberta Wildfire Status Updates: https://www.alberta.ca/wildfire-status



APPROVED FOOD VOUCHER RESTAURANTS

This is a list of restaurants in Whitecourt who are accepting Evacuee Food Vouchers. Please google their names for their address. (We'll add their addresses as soon as we can):

  • Boston Pizza
  • Mountain Steak & Pizza
  • Mr. Mike's
  • Brothers Diner
  • Green Gables
  • The Ritz
  • Tim Horton's (up the hill)
  • Original Joe's (OJ's)
  • Ricky's
  • Garage Brewhouse