Woodlands County provides several options for residents to pay their bills, taxes and permits.

In-Person

The following forms of payments can be made in-person at either Woodlands County office:

• Cash
• Credit - Visa & Mastercard
• Debit Card
• Pre-Authorized Debit
• Cheque
• Bank Draft
• Certified Cheque

Please be advised that payments made by credit card will incur a surcharge fee.

Mail

Cheques can be mailed to the following address:

Woodlands County
Box 60, #1 Woodlands Lane
Whitecourt, AB T7S 1N3

To avoid tax penalty, cheques and mail should be dated on or before June 30.
To avoid utility penalty, cheques should be dated on or before the due date printed on the utility bill.

Do not send cash by mail. 

Online

Woodlands County residents can pay their bills online with a VISA or MasterCard through OptionPay, a third-party payment processor. Please note payments made by credit card will incur a surcharge fee and it may take 2 to 5 business days to process your payment. Please ensure that you know your daily and/or transaction processing limit when making credit card payments.

All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum fee of $2.00. To see the full fee schedule for using this payment option, visit their fee schedule. Fees are administered through the OptionPay program for the use of their service and not through Woodlands County. Fees are non-refundable and cannot be cancelled.

For optimal performance please use Google Chrome or Firefox web browser when accessing OptionPay.

Click the logo below to access OptionPay.

Pay with credit card through OptionPay

Online Banking

Property tax and utility bill payments can be set up through online banking. Use the online banking platform from your financial institution and select Woodlands County as a Bill Payee. 

For tax payments, the account number to reference is the Tax Roll Number found on your tax notice or your Owner Number, if you have multiple properties under your name.  For utility bill payments, use the account number printed on your utility bill.

Below is the listing of the County's Bill Payee names for local banks. Please ensure you select one of the Woodlands County, Alberta, names listed below and not the RM of Woodlands in Manitoba.

*Some banks require a 10-digit number, please enter zeros (0) before your account number until it is complete.

For more information or assistance, please contact Corporate Services.
Phone: 780-778-8400
Toll-Free: 1-888-870-6315
Email: admin@woodlands.ab.ca