Accessing information outside of the Access to Information Act (ATIA) 

There are several records that can be released under certain circumstances.

Examples include:

• Building permit information and related documentation
  The requested records would be reviewed to determine whether any exceptions to disclosure under the Access to Information Act (ATIA) apply, and, if so, all or part of the records would be released based on that review.
• Assessment roll information
  The assessment roll is made available for inspection at the Woodlands County Municipal Office in Whitecourt. Please note that it can only be viewed.
• Tax and utility account information
  If you are not the registered owner of the subject property or named on the account, written permission is required from the registered owner or the individual named on the account.
• Contact information for residents (ie, for service of documents, collection of debt or other legal matters) Under the Act, this information can only be disclosed if another piece of legislation provides for it.
  The County is only permitted to release information for the purpose for which it was collected (ie, for the purposes of administering utility accounts or licensing programs). The information is not collected for the examples given, and, therefore, the County is prohibited by the Act from providing information to requestors.
  Under certain circumstances, address information may be obtained through the Land Titles Office.
  Examples of legislation include the Maintenance Enforcement Act and the Income Tax Act.
• Information regarding a complainant
  The County’s practice is not to release an individual's personal information when that individual files a complaint against another individual, unless the information is necessary to resolve the issue (e.g., required at trial). If the complainant's name is to be released, the individual will be advised before it is disclosed.
• Information regarding bylaw infractions
  The County is unable to advise whether or not an individual or business has been issued a notice or offence ticket regarding the violation of a bylaw. The County can only confirm that bylaws are enforced when individuals or businesses are found to be non-compliant.